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Home / How it works

From first call to fully running, without the headache.

Here's exactly what happens after you say yes, how much of your time it takes, and what you can expect every month after.

Your first month

The timeline

1
Day 1

Kickoff call (20 minutes)

We learn what you sell, who your best customers are, what makes you different, and what's frustrating you about your online presence today. Bring your questions and we'll bring ours.

2
Days 1–2

Access & assets

We send a simple checklist. Most owners finish it in 15 minutes:

  • Your logo and any photos you like (phone photos are fine)
  • Access to your domain and Google profile, if you have them
  • Hours, services and prices
3
Within 48 hours

First drafts for your review

Your new website, an updated Google profile and your first set of posts, ready for a look. Tell us what to change and we'll keep going until it feels like you.

4
Week 1–2

Launch

Your site goes live on your domain, your profile is fully updated, posts start going out and, on Main Street and Downtown, your first ad campaign launches.

∞
Every month after

We keep it running

  • Updates whenever something changes in your business
  • New photos and posts on schedule
  • Every review answered within 2 business days
  • Ads checked and adjusted weekly
  • A short monthly summary in your inbox
Communication

You'll always know what's happening.

One point of contact

Email us any time. A real person replies within one business day, usually much sooner.

Monthly summary

What we updated, what we posted, how your reviews and ads are doing, and what's planned next. One page, in plain English.

Ideas, not just upkeep

Slow season coming? New service? We'll suggest posts, offers and tweaks that fit what's happening in your business.

Already have something?

We work with what you've got.

Existing website

If it's in good shape, we'll take it over and keep it current. If it's holding you back, we'll rebuild it and move it to your domain with no downtime.

Existing Google listing

We'll claim or get access to it, fix anything inaccurate, fill in what's missing and keep it active. Your reviews and history stay put.

Let’s open your storefront.

Tell us about your business. We’ll reply within one business day with a plain-English plan and a straight answer on whether we’re a fit.